First Data Utilities is a global outsourcer of utility billing and payment transaction services. Utilities select from a wide portfolio of outsource services that can be deployed individually or as part of an integrated outsource solution spanning the entire meter-to-cash transaction cycle. First Data Utilities owns the technology assets underpinning its outsource services, including the top-rated Peace® Customer Information System (CIS) software product. This enables First Data Utilities to combine the best technologies and services in ways that achieve greater efficiency to drive down utility customer cost-to-serve.
First Data Utilities is part of First Data Corporation, a Fortune 500 company with 29,000 employees in 70 countries and annual revenue of US$7 billion. The company has more than 300 utility clients ranging from entrepreneurial new entrant energy retailers to the largest dual-fuel utilities with millions of customers and multiple market operations. |