New metering technologies have demonstrated that losses may be reduced down to less than ten percent from the more than 20 percent that has been typical across the Central American and Caribbean region for the past many years. While such high investment projects may be difficult to justify, particularly for public utilities, it is essential that companies move to introducing these technologies – keeping in mind their level of return.

Your metering and customer management functions are critical to the success of your utility.

• What are other utilities in Central America and the Caribbean doing to ensure their metering and customer management initiatives are aligned with their business goals?
• How have they built the business case for securing resources and finances for their project roll-outs?
• What new metering and billing products and services are available to satisfy customers, conserver energy and save costs?

Metering Central America & Caribbean's focused training, networking and discussion forum will demonstrate how electricity, water and gas utilities can reduce losses, increase customer satisfaction, be more efficient and offer cost-effective services through improved revenue management, customer service, billing, energy management and modern technology choices.